GLARA HOME

Delivery Options

Delivery Options For Furnitures

Threshold Delivery - Front Door

Our delivery team will place your packaged furniture at your front door, driveway, or garage area. Delivery is by appointment and includes real-time tracking, available 7 days a week, with customer support. Two-person teams are available for inside delivery upon request.

White Glove Delivery - Setup Included

White glove service includes full assembly and removal of packaging debris. However, it does not cover the moving, removal, or disposal of old furniture. Please ensure the room is empty prior to delivery.

Delivery personnel will not install handles, knobs, or shelves.

Delivery Appointments

Delivery appointments are scheduled between 10 AM and 5 PM. On the morning of the delivery, a 3-hour time slot will be provided. Please note that delivery times are estimates, and exact times cannot be guaranteed.

A signature from the customer is required as proof of delivery.

If access to your property is limited or deemed unsafe, our delivery personnel reserve the right to refuse delivery. Should this happen, please contact us at info@glararug.com.

Customers must be present and ensure accurate shipping information is provided. Failure to do so may result in additional charges for rescheduling.

Inspection and Reporting of Damages

Our team will inspect the cartons for damage prior to delivery. If any damage is found, it must be noted on the proof of delivery slip.

Upon receiving the delivery, customers should fully inspect their items. Any damage or defects must be reported to info@glararug.com within 48 hours of receiving the items, along with photos of the affected products.

Delivery Service Areas

We offer both threshold and white glove delivery services to most areas within the United States. For provinces outside BC, including Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Nova Scotia and

New Brunswick. We currently offer only threshold delivery.

In-stock items being delivered outside the United States typically arrive within 7 to 15 business days after shipping from our warehouse. Please note that white glove and threshold plus services may not be available in all regions across the United States.

Restricted Delivery Areas

Additional charges may apply for delivery to remote locations outside of main cities and towns. Once your order is confirmed, we will contact you via phone or email to inform you of any extra delivery fees based on the distance to the nearest major city, town, or shipping terminal

Delivery Options for Area Rugs

At Glara Home, we ensure that your area rugs are delivered with care and efficiency. Our rugs are shipped using the most reliable carriers to guarantee safe and timely delivery. You can expect to receive your area rug within 5 to 10 business days after it has been shipped from our warehouse. Tracking information will be provided once your order is on its way, so you can stay updated on your delivery status.

Secure Checkout

Your payments are protected with secure encryption for safe online shopping.

Flexible Financing

Enjoy convenient payment options available at checkout.

Customer Support

Our team is here to assist with product questions and orders.

Reliable Delivery

Carefully handled delivery to ensure your furniture arrives safely.

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the United States · Lougheed Mall

137–9855 Austin Ave

the United States · Guildford Town Centre

1369–10355 152 St

778-388-7284

info@glararug.com

the United States (USD $)

Refund policy

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Content adapted from the original Glara Home website for the United States store.